Booking Terms & Conditions
Feline Safaris as a registered company has terms that shall be considered synonymous: safari, tour, itinerary and trip, all of which refer to the travel arrangements being booked with us. Additionally, the terms: client, guest, participant, member, passenger and traveler all refer to you, as the traveler.
All tour prices quote will involves, Accommodation as or will be indicated in each itinerary, based on either twin-bedded rooms or double bed rooms (or tents where applicable). Meals as indicated in each itinerary, and domestic bottled water with group meals. Arrival and departure transfers and all other land transport. For Kilimanjaro and other mountains: Services of professional and licensed English speaking guides, skilled cook, and enough number of porters for carrying your luggage, food, and water. For safaris: Services of English speaking driver guide and a skilled cook for camping safari. Entrance fees to National Parks, game reserves and museums, and ALL other applicable fees and taxes. A Safari vehicle, equipped with luxurious game viewing and touring, with a guarantee window seat!
What may not include in tour prices: Costs of passports or visas; excess baggage charges; travel insurance; airfares and airport departure taxes (unless explicitly stated); sightseeing, game drives or meals not listed in the itinerary; personal expenses such as beverages, (other than bottled water as noted in Tour Inclusions), laundry, communication charges, and gratuities.
Reservations and Payments:
A minimum deposit of 40% per person is required at the time you book. The remainder of the price of your trip is due 60 days prior to your departure date. Accepted methods of payments include bank wire transfer, Western Union Money Transfer or Money Gram International.
Cancellations received by Feline Safaris 60 days or more prior to departure are subject to a 30% per person cancellation penalty; Cancellations received 59-30 days prior to departure are subject to a penalty of 35% of the total retail tour rate; 28-21 days is 50% of the tour rate. Cancellations received 20 days or less are subject to forfeiture of 100% of the entire retail tour rate.
Persons not fit for long trips due to heart disease, chronic illness, physical handicap, advanced pregnancy or mental illness should not participate in these travel programs unless otherwise the doctors recommends.
Alterations to tours:
Feline Safaris reserves the right to alter or modify the itinerary of any tour, if air schedule or surface transportation changes, security matters and/or events beyond its control make such alterations necessary. Special Requests: Specific requests such as connecting or adjacent rooms, smoking or non-smoking rooms and special dietary needs should be advised at time of booking. Please be advised that every effort will be made to secure your special request; however, they cannot be guaranteed.
Feline Safaris may take photographs or film of its trips and trip participants, and participant grant Feline Safaris express permission to do so and use such for promotional use.
Claims and Refunds:
Except for verifiable circumstances, refunds are not made for any missed tour services. There will not be any refund if you cancel the tour that is in progress. For verifiable claims to be considered, they must be received in writing within 45 days of the termination of the tour and be accompanied by supporting statement from the Tour Operating Company verifying the claim.