Feline Safaris Tanzania Limited™ is a certified tourism agency doing business out of Arusha, Tanzania. company with terms that shall be considered synonymous: safari, tour, itinerary organizing and trip, all of which refer to the travel arrangements being booked with us. Additionally, the terms: client, guest, participant, member, passenger and traveler all refer to you, as the traveler.
All tour prices quoted will include lodging accommodations that are indicated on the itinerary. Meals, drinking water and other drinks as indicated in each itinerary. Arrival and departure transfers and all other land transport related to the itinerary. Professional English speaking drivers, guides, a skilled cook, and porters needed for carrying your luggage. Entrance fees to National Parks, game reserves and museums, and all other applicable fees and taxes. Feline Safari Tanzania Limited ™ is responsible for the maintenance and safety of our vehicles.
What may not include in tour prices: Costs of passports or visas; excess baggage charges; travel insurance; airfares and airport departure taxes (unless explicitly stated); sightseeing, game drives or meals not listed in the itinerary; personal expenses such as beverages, (other than bottled water as noted in Tour Inclusions), laundry, communication charges, and gratuities.
A minimum deposit of 40% per person is required to hold the booking. The remainder of the price of your trip is due 60 days prior to your departure date. Accepted methods of payment include bank wire transfer, online payments, Visa or Mastercard.
Cancellations received by Feline Safaris Tanzania Limited™ 60 days or more prior to departure are subject to a 30% per person cancellation fee. Cancellations received 30-59 days prior to departure are subject to a penalty of 35% of the total tour cost. 21-29 days is 50% of the tour rate. Cancellations received 20 days or less are 100% Non-Refundable.
Persons not fit for long trips due to heart disease, chronic illness, physical handicap, advanced pregnancy or mental illness should not participate in these travel programs unless otherwise the doctors recommends.
Feline Safaris Tanzania Limited™ reserves the right to alter or modify the itinerary of any tour. There can be natural causes like the weather or any matters beyond our control. Our travelers will be informed as soon as possible of any alterations to the itinerary. Specific requests such as connecting or adjacent rooms, smoking or non-smoking rooms, or a specific language guide, please advise us as soon as possible. Special dietary needs or a traveler with special needs should be advised at the time of booking. Every effort will be made to secure your request.
Feline Safaris Tanzania Limited™ may take photographs or film of its tours and tour participants. The participant grants Feline Safaris Tanzania Limited™ permission to do so and use such for promotional use i.e instagram, twitter, facebook and the felinesafaris.com website.
Except for verifiable circumstances, refunds are not made for any missed tour services. There will not be any refund if you cancel the tour that is in progress. For verifiable claims to be considered, they must be received in writing within 45 days of the termination of the tour and be accompanied by supporting statement from the authorities recognized such as the airline company, hospital or police verifying the claim.